Child Ski Pass Reservation

The ski pass is personal and non-transferable and is subject to the official terms and conditions established by Cetursa Sierra Nevada for the 2026/27 season.

Prices, seasonal calendars, exchange and refund regulations:
View the official Sierra Nevada terms and conditions (in Spanish).

The price includes VAT and Compulsory Passenger Insurance. Rescue on open slopes is included; rescue outside the slopes or on closed slopes is charged according to the applicable official rates.

To qualify for a rate based on age or personal circumstances, supporting documentation must be provided (national identity card, Family Record Book or disability certificate).

SKI PASS REFUND AND EXCHANGE POLICY

• Accessing a ski lift constitutes use of the ski pass and prevents subsequent changes or refunds.
• Unused days on a ski pass valid for 1 to 7 consecutive days may be exchanged within the following 15 days and used before the end of the current season by the same pass holder.
• For ski passes purchased through a travel agency, customers may request a “Certificate of Non-Use” for their travel agency so that the applicable price adjustment can be calculated.
• If the ski resort does not open, customers may request a price adjustment.
• Except for the situation described in the previous point, as a general rule, there is no entitlement to any full or partial refund, reimbursement, exchange, compensation or other payment in the following circumstances:
  • Any ski pass used on a day when the resort closes earlier than scheduled.
  • Any ski pass used for fewer days than originally purchased.
  • Ski passes purchased under special offers or promotions with specific restrictive conditions.
  • Where applicable, the price adjustment is calculated as the difference between the amount paid and the price corresponding to the days actually used, according to official rates. For example, if a 5-day ski pass is affected by one day on which the resort does not open, the adjustment will be the price difference between a 5-day pass and a 4-day pass.
  • Requests must be submitted within 15 days following the last day of validity of the ski pass.

IMPORTANT INFORMATION

• Check the weather forecast, lift and facility opening information, and the exchange and refund conditions before purchasing or using your ski pass. This information is available at the Customer Service Office, sierranevada.es, by calling +34 958 708 090, and at the main ticket offices.
• Keep your proof of purchase and check it carefully. If you notice any errors, do not use the ski lifts. Go immediately to the point of sale or the Customer Service Office.
• Ski passes are personal and non-transferable. They may not be lent, transferred or resold under any circumstances. Otherwise, they will be withdrawn and blocked, and all associated rights will be forfeited.
• Smoking, drinking alcohol or consuming narcotic substances is prohibited on ski lifts, at access points and in lift queues.
• Designated image recording points are in place for service management and safety purposes, in compliance with Royal Decree-Law 5/2018 and Regulation (EU) 2016/679 on data protection.
• Animals are not permitted on ski lifts or slopes during the winter season.
• Walking, sledging or using shovels or other objects to slide on snow within ski areas is not permitted.
• Single return-trip cable car tickets are exclusively for pedestrians without skiing or snowboarding equipment, bicycles or any other equipment.
• VAT and Compulsory Passenger Insurance are included in the ski pass price.

Further information:
www.sierranevada.es
or contact the Cetursa Sierra Nevada S.A. Customer Service Office, telephone +34 958 708 090.